![]() ![]() If you are not sure that your number is included in Greenville Water records or if you wish to add your cell phone number, please email Customer Service. *The Greenville Water IVR is an Integrated Voice Response system that gives us the ability to send critical communications via telephone to our customers who have provided us with current phone numbers. Please contact Greenville Water at (864) 241-6100 if you see damage to water facilities such as fire hydrants, meter boxes, tanks, pump stations or leaks in water pipes.Avoid flood waters, including water that is rising or moving fast, and avoid areas where flooding has occurred in the past.If you vacate your home or business, turn off the water using the shut-off valve. The shut-off valve may be in a closet near the front of the house/building, or in the crawlspace. Make sure you know and mark the location of the emergency shut-off valve in your plumbing system in case of a water emergency. ![]() If conditions permit, customers will also be notified through the Integrated Voice Response* (IVR) automated telephone notice program as well as by email for those that have an email address listed on their account.
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